Tech problems

This has not been a good day by any stretch of the imagination.  It all started yesterday at 4PM when I got a text message saying my cellphone would switch today to ATT. I would have to use my new phone.  Problem: I was on the road for business and would not be home until late Tuesday.  The new phone was at home. So after about 1 1/2 hours on the phone, both cell and hotel line, it came down to "we are sorry, but there is nothing we will do about it." You are out of luck.  I asked to talk with a supervisor to lodge a compliant, and mostly got put on hold, and then dropped.  This morning, I was told to go on line to ATT.COM and I could email a compliant to management.  So I did, but you first must have an account with them, and you need a password, so I asked for a password, and they said they would send it to my cellphone, the one that was over 100 miles away.  Not to my email address, but to the phone that I didn't have.  I also had the option of getting it by U.S.Mail.  Brilliant!!  By the time I left the hotel, I was so angry with that company that I could spit nails.  Thankfully, my day with my customers went okay, only had one I couldn't connect with be cause of NO phone.  But, all was not well, the new computer has taken to locking up with the mouse pad.  Just stops working.  Soooo, you shutdown, mid project, reboot and start all over again.  This only happen three times today, or about once every third customer.  Made for a long day, now I am home and the "high speed" connection is running at about half speed. Gave up trying to download some data from the office, might try before bed and just let it run until done.  My wife thinks I should go to bed and hope for a better day tomorrow.  Tomorrow, yipes, that is the day they reprogram all of our radios at the department.  Me and electronic are not on friendly terms, and we have 16 radios to do, not a good sign.  Have been getting very frustrated with a number of pending items, none are that big, except maybe one, yet nothing is coming together that will bring them to a resolution.  Hate to be a nag, but sometimes I need to be, just so that new things don't pile up on the yet to be done stuff.   Have long internal discussions with myself on what direction we should go inregards to the next apparatus.  The more I think, the more I feel we may need to address two areas of need at the same time.  I think to do that the best way would be to purchase used trucks, as the need for these trucks, while they are needed, the use would be somewhat limited in scope. But buying a used truck that someone else spec'd, well thats not any fun, and you miss all of the fun and attention that buying new brings.  Well, having been on two committees that spec'd new trucks, it was not all that much fun, but rather very trying, frustrating, and in one case created a lot of hard feels, some that linger yet, almost four years after.  I think if I had it to do again, I would only buy used, that way you know the flaws right-up front.  That new truck that was such an ego builder, you will find any number of things wrong with it within the first month you own it, and you will be stuck with it for most likely the next 20 years.